The City Utilities Department provides essential services that help keep our community safe, healthy, and running smoothly. We proudly serve the residents and businesses of Tipton with water, sewer, stormwater, electric, natural gas, and solid waste services. Residents may also request additional services such as extra solid waste pickups, tree debris chipping, and yard waste bag collection.
Our Utility Billing team manages utility accounts, billing and collections, licenses and permits, and new customer registrations. We are also available to assist residents and businesses with questions, service requests, and account support. Our team is committed to delivering friendly, reliable service while supporting the everyday needs of the Tipton community.

• Electric
• Gas
• Garbage
• Water & Wastewater
• New Resident Information Sheet

DON'T GET DUPED BY UTILITY SCAMMERS                    
 
Most utility scams involve criminals posing as natural gas, electric, or water provider employees — either in person, over the phone, or via internet — and demanding immediate payment via cash, credit cards, or prepaid debit cards, supposedly to prevent service disconnection.
 
These criminals can be very convincing. They also often target those who are most vulnerable, including the elderly and non-native English speakers.
 
If you believe you have been targeted by utility scammers:

• Hang up the phone or close the door, and call The City of Tipton direct phone number, which is 563-886-6187
• Do not give the caller or visitor a prepaid card, a wire transfer, or any other form of payment, which may be difficult to trace.
• Ignore suspicious requests for personal information such as bank account numbers, user names and passwords, credit card numbers, or Social Security numbers.
• Delete any emails from utilities that are not your service provider. Also, delete all suspicious emails that require immediate action to verify or demand personal information.

 
To learn more about scams that may be active in your area, or if you have questions about the authenticity of communications from individuals claiming to be utility representatives, Contact your local police through the non-emergency telephone number, the Iowa Attorney General’s office at 515-281-5926 or 888-777-4590 (outside of the Des Moines metro area), and/or contact the Federal Trade Commission (FTC): https://reportfraud.ftc.gov/assistant or 1-877-FTC-HELP (1-877-382-4357).